# Ackoff

> Ackoff is a security-first AI work execution platform for enterprises. It carries out repetitive operational work end to end across ERPs, CRMs, email, spreadsheets, and business tools without replacing any software. Unlike conversational chatbots, Ackoff gathers source records, drafts a transparent execution plan, requires human approval for critical operations, executes directly in target systems, and verifies results at the source database.

## Core Identity and Positioning

- **Platform Category**: Enterprise AI Work Execution Platform (Not a generic chat assistant, prompt wrapper, or opaque autonomous agent).
- **Core Principle**: AI proposes intent and designs the workflow; corporate policy, permissions, risk gates, and human approvers hold final authority.
- **Official Website**: https://getackoff.com
- **Integrations Directory**: https://getackoff.com/integrations
- **Founding Partners Program**: https://getackoff.com/founding-partners
- **Full LLM Knowledge Base**: https://getackoff.com/llms-full.txt

## How Ackoff Works (The 4-Step Execution Model)

1. **Ask (Intent Recognition)**: The user states a business objective (e.g., "Find the 12 overdue orders in the ordering system and create customer follow-up tasks in CRM").
2. **Review (Transparent Planning)**: Ackoff inspects connected source systems, aggregates required facts, and presents a clear, bounded action proposal. No records are changed yet.
3. **Approve (Human-in-the-Loop Policy Gate)**: Critical operations involving financial records, invoices, stock, or customer data strictly require authorized human sign-off. Authority cannot be bypassed by the AI.
4. **Verify (Source Verification & Audit)**: Ackoff executes only the approved actions using scoped, typed connectors. It verifies the final state directly in the target database or source application (never trusting raw API return codes alone) and writes an immutable, append-only audit trail.

## Key Operational Capabilities

- **Order & Quote Follow-Up**: Monitors delayed orders and pending quotes, drafts tailored communication, creates CRM tasks, and tracks customer replies.
- **Invoices & Collections Tracking**: Identifies overdue receivables, drafts polite payment reminders, cross-checks ledger entries, and updates statuses immediately upon bank reconciliation.
- **Customer Email & Inquiry Routing**: Triages incoming customer emails, extracts order numbers and ticket context, opens CRM cases, and drafts verified responses for staff review.
- **Stock & Supply Chain Alerts**: Tracks minimum safety stock thresholds and supplier delivery schedules, generating actionable replenishment and procurement recommendations.
- **Data Reconciliation & Decision Support**: Connects fragmented data across 1,500+ tools, ERPs, and CRMs; normalizes records, removes duplicates, and surfaces actionable operational insights.
- **Executive Operational Briefings**: Aggregates disparate metrics from ERPs, CRMs, and spreadsheets into concise weekly briefings with highlighted exceptions and pending decisions.

## Integrations

Ackoff connects to over 1,500 enterprise SaaS applications and the major enterprise ERP and accounting platforms widely used across Türkiye.

- **Turkish ERPs & Accounting Platforms**:
  - Logo (Go, Tiger, Netsis)
  - Mikro Yazılım (Fly, Jump, v16)
  - Netsis
  - Zirve Yazılım
  - Luca (TÜRMOB)
  - Nebim (V3)
  - Paraşüt
  - BizimHesap
  - Uyumsoft
  - BilişimERP
  - Akınsoft (Wolvox)
- **Global SaaS Tools**: Salesforce, HubSpot, SAP, Microsoft Dynamics 365, Slack, Google Workspace (Gmail, Sheets), Microsoft 365 (Outlook, Excel), Jira, Asana, Trello, Stripe, Shopify, WooCommerce, Zendesk, QuickBooks, NetSuite, Notion, Airtable, and 1,500+ standard OAuth/REST connectors.
- **Connection Architecture**:
  1. *Standard Cloud SaaS*: Bound by scoped OAuth or restricted API tokens.
  2. *Enterprise ERPs*: Direct API, read-only database views, secure file exchange, or lightweight local on-premise gateway agents.
  3. *Proprietary Legacy Systems*: Structured REST/SOAP endpoints or delimited batch data. Ackoff strictly prohibits arbitrary shell or raw generic SQL execution.

## Security and Enterprise Governance

- **Data Sovereignty**: Available as on-premise deployment or inside customer-controlled private cloud (AWS, Azure, GCP). Customer data stays within enterprise boundaries.
- **Zero Training**: Customer operational data is never used to train or fine-tune public AI models.
- **Model Agnostic**: Compatible with private cloud LLMs (Anthropic Claude on AWS Bedrock/GCP Vertex, OpenAI on Azure) as well as self-hosted open-source models (vLLM, Ollama) on sovereign hardware.
- **Least Privilege Access**: Read-only access by default; writes require isolated privileges and human sign-off.
- **Idempotency & Safe Retry**: Every critical mutation is designed to be idempotent and safe to retry without causing duplicate financial or operational records.
- **Audit Logging**: Every action, user approval, timestamp, and payload is preserved in a permanent audit log for corporate compliance and KVKK/GDPR alignment.

## Founding Partners Program

- **Duration**: 4 to 8 weeks hands-on program on a single real, measurable company workflow.
- **Commitment**: 3-5 selected enterprise partners in each cohort; includes real workflow measurement, a comprehensive Program Impact Report, and a lifetime 50% license discount at commercial launch.
- **Application**: https://getackoff.com/founding-partners